HP 3PAR System Reporter Software - Manual (Page 63)

3.27 Installing or Upgrading the System Reporter Tools
System Reporter 2.8 3PAR System Reporter User’s Guide
for Email Alerts on page 7.9) you may leave all entries in this screen blank. If you want to be
able to configure System Reporter to generate email alerts, you must enter the IP address
or name of the SMTP server, the user name and password if the SMTP server requires
authentication, and the SMTP originator name (the mailbox name that the email appears
to be from). This information is stored in the sampleloop_config.tcl file in the System
Reporter installation directory. Click Next to continue.
10 Click Next and then, when prompted, click Finish.
The 3PAR System Reporter Installer window closes.
11 On the Windows Control Panel, open Administrative Tools and then Services.
12 In the Services window, locate the entry for 3PAR System Reporter sampler and
verify that the Status is Started.
NOTE: In addition to configuring the SMTP parameters for alerts, it is also used
for sending an email when the "If there is a problem with sampling, send email to
this address" option is set through the Sampling Policies settings (see Configuring
Sampling Policies on page 7.2 for details).
NOTE: Some firewalls or antivirus software may prevent the 3PAR System
Reporter sampler service (an executable named sampleloop.exe) from
connecting to the SMTP server. Ensure that the security software allows this
executable to connect to the SMTP server. To check if the connection is working,
create an alert as described in Adding an Alert Rule on page 7.9 that will always
generate an alert on a high-resolution table. Then check that email was received.
If email was not received, check for error information in the sampleloop.log file
(see Troubleshooting the Sampling Components on page 11.2).