HP StorageWorks XP Remote Web Console Software User Manual
Page 75
External Storage XP user guide
75
The external LU cannot be
mapped as an internal XP
LDEV of the local disk array.
Correct the error and retry the operation.
The source of the error could be any of the following:
•
The number of mapped external LUs exceeds the maximum number (15,360
LUs for XP12000 or 8,192 LUs for XP10000) available for the local disk
array.
•
There are not enough CU:LDEV numbers available for external LU mapping.
The path to the external LU is
blocked.
An error in the first row of this table (Error: The Command View XP or XP Remote
Web Console cannot access the external LU) could be the reason for this error.
Check the reasons in the first row, correct the error, and retry the operation. If the
error persists, try step 2.
Try the following procedures. If they do not work and the path is not restored, save
the HP disk array configuration information using
FD Dump
and contact your HP
account support representative.
1.
Verify that the cable between the local disk array and external disk array is
connected properly.
2.
If the cable between the local disk array and external disk array is connected
properly, disconnect and reconnect it. After 30 seconds, check the path status
from Command View XP or XP Remote Web Console.
The status appearing in the
Ex-Dev. Status column is
Normal, but the status
appearing in the LDEV Status
is Unknown.
The status of the LDEV cannot be determined. This occurs when the LDEV does not
exist. The reason for the error could be:
•
The LDEV had not been created when the volume was mapped.
•
The LDEV in the external LU was deleted by the Customized Volume function.
•
If LDEV Status becomes Unknown by any reason other than above, contact
you HP Account Support Representative.
The path status that requires
the action is displayed in the
Alternate Path list on the
Path Setting window (see
The following rows describe path status values displayed in the Alternate Path list
and how to react to each status value.
Unknown
Status: The path status is unknown.
Corrective action: The path status cannot be
identified. Contact your HP account support
representative.
Blockade
Status: The path is blocked.
Corrective action: The path cannot be used to access
the external disk array. Contact your HP account
support representative.
External device setting
changed
Status:
The configuration of the external disk array
changed. For example, the path definition was
deleted, or the external disk array itself was
replaced by another device.
Corrective action:
The port of the external disk
array is still recognized. Check the configuration of
the external disk array.
Table 9
General External Storage XP troubleshooting (continued)
Error
Corrective action