Calling hp technical support – HP XP P9500 Storage User Manual
Page 169

Recommended Actions
Error Message and Description
Error
Code
Specify an input/output file name that is less
than 1,025 characters.
Opensystem file name : Length error
An input filet name (in the case of
FXotm) or an output file name (in the
case of FXmto) in the parameter
definition file is too long.
-302
Specify a code conversion file name that is less
than 1,025 characters.
Code conversion Length error
A code conversion file name in the
parameter definition file is too long.
-303
Specify a VSE parameter that is less than 21
characters.
VSE: Length error
A VSE parameter in the parameter
definition file is not corrected.
-304
Specify a record format for VSE that is less than
3 characters.
VSE record-format: Length error
The record format for VSE in the
parameter definition file is not corrected.
-305
Specify a record length for VSE that is less than
6 characters.
VSE record-length: Length error
The record length for VSE in the
parameter definition file is not corrected.
-306
Specify a block length for VSE that is less than
6 characters.
VSE block-length: Length error
The block length for VSE in the
parameter definition file is not corrected.
-307
Calling HP Technical Support
If you need to call HP technical support, make sure to provide as much information about the problem
as possible, including:
•
The circumstances surrounding the error or failure.
•
The exact content of any error messages displayed on the host systems.
•
The exact content of any error messages displayed by Remote Web Console.
•
The Remote Web Console configuration information (use the FD Dump Tool).
•
The SIMs, including reference codes and severity levels, displayed by Remote Web Console.
•
The error codes: FCU error code, FAL error code, and SYS error code. Use the FCU GUI to check
recent error information (the Help-Error command for UNIX and the View-Error information com-
mand for NT).
•
The FCU parameters: direction (mto or otm), input and output files, and FCU options (code conver-
sion, padding, delimiter, empty file, RDW, and VSE record).
•
The Data Exchange volume definition file: contents
•
The FCU parameter definition file (if used): contents
•
The command line log (if possible).
HP StorageWorks P9000 Data Exchange User Guide
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