Cannot use premium contents, Check 1: is my image garden installed, Check 2: did you download premium contents – Canon PIXMA MG2440 User Manual
Page 333: Check 5: is your printer processing an operation, Check 7: is your printer selected in quick menu
Cannot Use PREMIUM Contents
Cannot Print PREMIUM Contents on CREATIVE PARK PREMIUM
Check 1: Is My Image Garden installed?
You cannot print PREMIUM Contents if My Image Garden is not installed. Install My Image
Garden, then try printing the PREMIUM Contents.
Check 2: Did you download PREMIUM Contents?
Download PREMIUM Contents, then try printing again. PREMIUM Contents do not appear
if the usage periods of the PREMIUM Contents have elapsed.
Refer to "
Downloaded PREMIUM Contents View
" to check the usage periods of the
downloaded PREMIUM Contents.
Check 3: Are you trying to print PREMIUM Contents made for
paper sizes that are not supported by your printer?
If you try to print PREMIUM Contents made for paper sizes that are not supported by your
printer, an error message appears on the computer screen. Follow the prompts in the error
message, then check the paper sizes that match the PREMIUM Contents.
Check 4: Are the ink tanks/ink cartridges installed properly?
If genuine Canon ink tanks/ink cartridges are not installed for any colors of a supported
printer, an error message is displayed on the computer screen. Follow the instructions on
the computer screen, make sure that genuine Canon ink tanks/ink cartridges are installed
properly for all colors, then print the PREMIUM Contents again.
Check 5: Is your printer processing an operation?
If your printer is processing an operation, an error message appears on the computer
screen. Follow the prompts in the error message, then wait until the operation is completed.
When the operation is completed, try printing the PREMIUM Contents again.
Check 6: Is the printer driver for your printer installed?
If the printer driver for your printer is not installed, you cannot print PREMIUM Contents.
Install the printer driver for your printer, then try printing the PREMIUM Contents again.
Check 7: Is your printer selected in Quick Menu?
If your printer is not selected in Quick Menu upon displaying PREMIUM Contents from
Quick Menu, the menu of CREATIVE PARK PREMIUM does not appear in Quick Menu.
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