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Canon imageCLASS MF5960dn User Manual

Page 158

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Troubleshooting

Toner Smudges and Spatters Appear around Text and Images

Try one of the following to solve the problem.

The paper type loaded is not appropriate.

Solution

Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the

paper specifications.

e-Manual

→ Specifications → Paper → Supported Paper Types

Due to the paper type (for example, heavy paper) or usage conditions (for example, dry conditions), toner

smudges and spatters appear on the output.

Solution

Change the setting to from the operation panel.

e-Manual

→ Maintenance → Special Mode

* Set this setting to unless the above mentioned problem occurs.
* The print quality may become lower when this setting is enabled, depending on the paper type used (for example,

thin paper) or usage conditions (humid conditions).

The Bottom Edge of Paper or Following Paper Has Smudge Marks

Perform following procedure.

A document with no margins was printed.

Solution 1

Data is printed with a margin of 5 mm (10 mm for envelopes). Provide a margin around the data.

“Printable Area” (

→P. 2-8)

Solution 2

Perform the following procedure in the printer driver.

1. Display the [Finishing] sheet.

2. Click [Advanced Setting].

3. Set [Enlarge Print Area] to [Off].

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