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Printing results are not good, Paper curls – Canon imageCLASS MF5960dn User Manual

Page 155

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9-15

Troubleshooting

NOTE

To contact your local authorized Canon dealer

When a problem occurs that is not suggested in the e-Manual, or a problem persists if you follow the instructions, or you cannot determine the
nature of the problem, contact your local authorized Canon dealer

Paper Curls

Try one of the following to solve the problem.

Damp paper is used.

Solution 1

Replace the paper stack with new unopened one.

e-Manual

→ Specifications → Paper → Supported Paper Types

Solution 2

Follow the steps in the procedure below when plain paper 16 to 23 lb Bond (60 to 89 g/m² ) is loaded.

1. Access the [Page Setup] tab.

2. Set [Paper Type] to [Plain Paper L].

Solution 3

Change the setting from the operation panel.

e-Manual

→ Maintenance → Special Mode

The effect becomes greater as the number goes up.

(low)

(high)

* Paper curls and creases can be minimized by changing the paper type and usage conditions, without needing to

change the setting.

* The more effective the setting becomes, the slower the print speed.

The paper type loaded is not appropriate.

Solution

Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the

paper specifications.

e-Manual

→ Specifications → Paper → Supported Paper Types

Printing Results Are Not Good

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