Alpha Technologies PowerAgent SC3 - Manual (Page 6)

PowerAgent TM SC3 Site Controller Document # 700-000014-01 Rev 2
Installation and Operation
Phoenix Broadband Technologies, LLC 10/28/2010
Page 6 of 57
1.5 Contact Information
If you have any questions about the installation or use of the equipment described in this manual,
contact Phoenix Broadband Technologies (PBT) at (215) 997-6007 or
[email protected] .
When contacting Phoenix Broadband please have the following information available:
1. Site Controller Model Number and firmware version (from the Site Controller Web Page).
2. Battery Sensor Model Number, hardware version and firmware version. The version
numbers are shown on the Site Controller single Jar Web Page.
3. The Battery and String Voltage.
4. The battery model number.
5. UPS or DC power plant.
6. If a UPS the manufacturer and model number.