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If your file doesn’t print, General things to check for, If your file doesnõt print 6-21 – Tektronix PHASER 380 User Manual

Page 213: General things to check for 6-21, Macintosh users 6-21

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Troubleshooting

6

User Manual

6-21

If your file doesn’t print

If you've conÞgured a supported driver for your printer but your printer

isn't printing, try the following suggestions. If these suggestions fail to solve

the problem, use the Tektronix PostScript Level 2 error handler utility to

determine what is wrong. Refer to ÒUsing a PostScript error handlerÓ on

page 6-27 for information on using the error handler.

General things to check for

Macintosh users

Open the Chooser and select a supported driver, such as the

LaserWriter 8.x, and your printer.

If the driver isnÕt installed or properly set up with your printer,

refer to ÒMacintosh softwareÓ on page 2-46 for instructions.

Try turning off Background Printing.

Close the Chooser and try printing again.

If you are having trouble printing from the Finder in System 7.1,

for example if the driverÕs dialog boxes are not opening, it may be

because the Finder doesnÕt have enough allocated memory.

Reinstall a supported driver to automatically allocate enough

memory for printing from the Finder.

For PCI-based PowerMacs, you should be using the latest version

of Open Transport, available from Apple Computer.