beautypg.com

Tektronix PHASER 380 User Manual

Page 202

background image

6

Troubleshooting

6-10

Phaser 380 Color Printer

Printed image is shifted,
the wrong color, or
margins are not correct.

You may have to make adjustments in the application

or print driver. Refer to “Printing and installation
problems” on page 6-12.

Make sure that the paper is not curled. Also refer to

“Cleaning for jams and ink smears: media-feed rollers”
on page 5-28.

Microsoft PowerPoint users:

Macintosh users need to leave Background Printing
in the Chooser set to Off.

PC users need to turn off print spooling through the
Printer Properties.

Colors do not print as
expected.

Refer to “TekColor corrections — making the best

selection” on page 4-3 for details on how to select
TekColor color corrections.

You may have attempted to print transparency but did

not specify transparency as the print media in the
printer driver. Refer to “Transparency quality tips” on
page 3-40 f
or more information.

Refer to “Printed colors are not what you expected” on

page 6-31 for more tips.

Refer to “Printing and using the color sampler charts”

on page 4-10.

Image quality problems (cont'd.)

Symptom

Solution