T-Mobile MDA III - Manual (Page 169)

T-Mobile MDA III User Manual 168 T-Mobile MDA III User Manual 169
Troubleshooting
If you still encounter problems after reviewing this troubleshooting guide, contact your mobile
operator or an authorized Technical Support center in your area.
Problem
n My T-Mobile MDA III keeps
turning itself off.
n My T-Mobile MDA III is not
making any sound.
n My T-Mobile MDA III does not
vibrate when the phone rings
or alarms occur.
n The screen freezes or the
device is not responding.
n The screen is blank.
Solution
Your T-Mobile MDA III is designed by default to turn itself
off if not used for 3 minutes. This period can be adjusted
to a maximum of 5 minutes. Refer to the
Power setting
in Chapter 5 for more information .
1
Tap at the right side of the Title Bar to check the
volume status.
2
Check the settings of Sound and Notifications on
the Persona l tab by tapping > Settings.
1
Tap at the right side of the Title Bar to check if the
vibrate function is activate.
2
Check the settings of Sound and Notifications on
the Persona l tab by tapping > Settings.
3
Check the event note in your Calendar to see if the
Reminder has been activated.
Reset your device. See the Resetting your T-Mobile MDA
III section in Appendix A.
If your Device does not respond when you briefly press
the Power button, press and hold the button for a full
second. If that does not work:
1
Plug the AC power into the device to charge it.
2
Reset the device. See the Resetting your T-Mobile
MDA III section in Appendix A.
Operating Problems