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Dumping diagnostics – Gateway 840 VT-100 User Manual

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Dumping diagnostics

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5

To restart the controller, you can either remove and re-insert the RAID
controller in its slot or turn the enclosure off then back on.

Dumping diagnostics

During the process of troubleshooting a problem, it may be helpful to capture
the diagnostics data. The information capture to the terminal screen can then
be saved to an external file for later analysis.

To do a diagnostics dump:

1

From the Main Menu, select

Diagnostics Menu

, then press E

NTER

. The

Diagnostics menu opens.

2

From the Diagnostics menu, select

Diagnostics Dump

, then press E

NTER

. The

diagnostic data is immediately sent to the terminal window.

3

To export the data to a file, press C

TRL

+ W to enter Text Mode.

4

Select

Capture Text

from the Transfer list, then type a file name and a

destination (or note the default name and path). Click

Start

to continue.