Gateway 840 VT-100 - Manual (Page 216)

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Drive maintenance
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Drive maintenance
The controller can download firmware to the attached hard drives. Because of the
large number of hard drives on the market, it is essential to use only a Gateway
approved drive firmware file. Different drive manufacturers have different methods
for downloading drive firmware, sometimes requiring vendor-unique utilities to
perform the download. Gateway rigorously tests drive firmware and creates a single
download file that can be used through the controller. This eliminates the problems
associated with host-based utilities and the possibility of permanently damaging a
hard drive by downloading incorrect firmware.
Caution We recommend that you backup data from any drives
before attempting a download. During the download
process, it is essential that no drives be inserted or
removed, and that power is not switched off. If a drive
firmware download is interrupted, it is possible that the
drive will become unusable. For this reason, the controller
will not download drive firmware in parallel to all drives, but
one drive at a time. In this way, even if a power failure
occurs, the worst case scenario is one drive will be
damaged.