FUJITSU ServerView V6.00 User Manual

Page 63

ServerView Event Manager

Mail and Execute forwarding to the service provider

4.5

Mail and Execute forwarding to the service
provider

The Event Manager allows you to automatically forward alarms to the service
provider by e-mail.

If mail forwarding to the service provider is activated, the service provider is
notified by e-mail whenever certain traps occur. The group of traps that trigger
a mail is defined by the service provider and can only be changed by them.

Activating mail forwarding

You activate mail forwarding to the service provider in the

Alarm Rules – Assign

Destinations

screen by selecting the alarm group

Automatic Service Mail

in this

screen.
If you click the

Edit

button the

Edit Automatic Service Mail Configuration

window

opens.
In this window you can use the

Mail Settings

tab to make the necessary settings

for mail forwarding to the service provider.

The input fields in the

Mail Settings

window have the following meanings:

Name

Meaning

Mail To

E-mail address of the Service Center

The e-mail address to which a copy of the service mail is to
be sent (optional)

Identnumber

Unique ID number of the server

This number must be agreed with the service
provider.

Name

Name of the server administrator

Phone

Telephone number of the server administrator

E-mail Address
(optional)

E-mail address to be used by the Service Center for
feedback (optional).

Country ID
(optional)

Two-letter ISO code for the country (optional)
(e.g. DE for Germany).

Customer ID
(optional)

Customer code (optional)
The customer code must be agreed with the provider.

Table 8: Input fields in the Service Mail Settings window