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Solving network problems, Enww solving network problems 145 – HP XW3400 User Manual

Page 155

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Solving network problems

Some common causes and solutions for network problems are listed in the following table. These

guidelines do not discuss the process of debugging the network cabling.

Table D-12

Solving Network Problems

Wake-on-LAN feature is not functioning.

Cause

Solution

Wake-on-LAN is not enabled.

NOTE:

Some NICs come with their own configuration applets

that allow for more detailed control and configuration of wake

features. Refer to the documentation included with the NIC for

more information.

Enable Wake-on-LAN.

1

.

Select Start > Control Panel.

2

.

Double-click Network Connections.

3

.

Double-click Local Area Connection.

4

.

Click Properties.

5

.

Click Configure.

6

.

Click the Power Management tab, then select the

check box to Allow this device to bring the

workstation out of standby.

Network driver does not detect network controller.

Cause

Solution

Network controller is disabled.

1

.

Run Computer Setup and enable network controller.

2

.

Enable the network controller in the operating system via

Device Manager.

Incorrect network driver.

Check the network controller documentation for the correct

driver or obtain the latest driver from the manufacturer’s Web

site.

Network status link light never flashes.

NOTE: The network status light is supposed to flash when there is network activity.

Cause

Solution

No active network is detected.

Check cabling and network equipment for proper connection.

Network controller is not set up properly.

Check for the device status within Windows, such as Device

Manager for driver load and the Network Connections applet

within Windows for link status.

Network controller is disabled.

1

.

Run Computer Setup and enable network controller.

2

.

Enable the network controller in the operating system via

Device Manager.

ENWW

Solving network problems 145