HP XW3400 - Manual (Page 142)

Solving media card reader problems
Table D-5 Solving Media Card Reader Problems
Media card will not work in a digital camera after formatting it in Microsoft Windows XP.
Cause Solution
By default, Windows XP will format any media card with a
capacity greater than 32MB with the FAT32 format. Most digital
cameras use the FAT (FAT16 & FAT12) format and can not
operate with a FAT32 formatted card.
Either format the media card in the digital camera or select FAT
file system to format the media card in a workstation with
Windows XP.
A write-protected or locked error occurs when attempting to write to the media card.
Cause Solution
Media card is locked. Locking the media card is a safety feature
that prevents writing to and deleting from an SD/Memory Stick/
PRO card.
If using an SD card, make sure that the lock tab located on the
right of the SD card is not in the locked position. If using a
Memory Stick/PRO card, make sure that the lock tab located on
the bottom of the Memory Stick/PRO card is not in the locked
position.
Can not write to the media card.
Cause Solution
The media card is a read-only memory (ROM) card. Check the manufacturer’s documentation included with your
card to see if it is writable.
Unable to access data on the media card after inserting it into a slot.
Cause Solution
The media card is not inserted properly, is inserted in the wrong
slot, or is not supported.
Ensure that the card is inserted properly with the gold contact
on the correct side. The green LED will light if inserted properly.
Do not know how to remove a media card correctly.
Cause Solution
The workstation’s software is used to safely eject the card. Open My Computer, right-click on the corresponding drive
icon, and select Eject. Then pull the card out of the slot.
NOTE: Never remove the card when the green LED is
flashing.
132 Appendix D Troubleshooting without diagnostics ENWW