Enww solving hard drive problems 131 – HP XW3400 User Manual
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Nonsystem disk/NTLDR missing message.
Cause
Solution
System files missing or not properly installed.
1
.
Insert a bootable diskette into the diskette drive and restart
the workstation.
2
.
Check the hard drive format using Fdisk: If NTFS
formatting, use a third party reader to evaluate the drive.
If FAT32 formatting, the hard drive cannot be accessed.
3
.
Install system files for the appropriate operating system.
4
.
Restore the system to a recovery point in HP Backup and
Recovery Manager. Refer to the HP Backup and Recovery
Manager User Guide in the Windows Start menu for more
information.
Hard drive boot has been disabled in Computer Setup.
Run the Computer Setup utility and enable the hard drive entry
in the Storage > Boot Order list.
Bootable hard drive is not attached as first in a multi-hard drive
configuration.
If attempting to boot from a hard drive, ensure it is attached to
the system board connector labeled P60 SATA 0.
Bootable hard drive's controller is not listed first in the Boot
Order.
Run the Computer Setup utility and select Storage > Boot
Order and ensure the bootable hard drive's controller is listed
immediately under the Hard Drive entry.
Workstation will not boot from hard drive.
Cause
Solution
The device is attached to a SATA port that has been disabled
in Computer Setup.
Run the Computer Setup utility and ensure the device's SATA
port is enabled in Storage > Storage Options.
Boot order is not correct.
Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Hard Drive's "Emulation Type" is set to "None."
Run the Computer Setup utility and change the "Emulation Type"
to "Hard Disk" in the device's details under Storage > Device
Configuration.
The device is attached to a SATA port that has been disabled
in Computer Setup.
Run the Computer Setup utility and ensure the device's SATA
port is enabled in Storage > Storage Options.
Hard drive is damaged.
Observe if the front panel Power LED is blinking RED and if any
beeps are heard. See Appendix A,
to determine possible causes for the blinking red
and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
Workstation seems to be locked up.
Cause
Solution
Program in use has stopped responding to commands.
Attempt the normal Windows “Shut Down” procedure. If this
fails, press the power button for four or more seconds to turn off
the power. To restart the workstation, press the power button
again.
Table D-4
Solving Hard Drive Problems (continued)
ENWW
Solving hard drive problems 131