beautypg.com

Solving display problems – HP XW3400 User Manual

Page 144

background image

Solving display problems

If you encounter display problems, see the documentation that came with the monitor and to the common

causes and solutions listed in the following table.

Table D-6

Solving Display Problems

Blank screen (no video).

Cause

Solution

Monitor is not turned on and the monitor light is not on.

Turn on the monitor and check that the monitor light is on.

Bad monitor.

Try a different monitor.

The cable connections are not correct.

Check the cable connection from the monitor to the workstation

and to the electrical outlet.

You may have a screen blanking utility installed or energy saver

features are enabled.

Press any key or click the mouse button and, if set, type your

password.

System ROM is corrupted; system is running in Boot Block

Emergency Recovery Mode (indicated by eight beeps).

Reflash the system ROM with the latest BIOS image. See the

“Boot Block Emergency Recovery Mode” section of the Desktop

Management Guide on the Documentation and Diagnostics

CD for more information.

You are using a fixed-sync monitor and it will not sync at the

resolution chosen.

Be sure that the monitor can accept the same horizontal scan

rate as the resolution chosen.

Workstation is in standby mode.

Press the power button to resume from standby mode.

CAUTION:

When attempting to resume from standby

mode, do not hold down the power button for more than four

seconds. Otherwise, the workstation will shut down and you will

lose any unsaved data.

Monitor cable is plugged into the wrong connector.

Ensure that the monitor is plugged into an active connector on

the rear of the workstation. If another connector is available,

connect the monitor to that connector and reboot the system.

Monitor settings in the workstation are not compatible with the

monitor.

1

.

Restart the workstation and press

F8

during startup when

you see “Press F8” in the bottom right corner of the screen.

2

.

Using the keyboard

arrow

keys, select Enable VGA

Mode and press

Enter

.

3

.

In Windows Control Panel, double-click the Display icon

and select the Settings tab.

4

.

Use the sliding control to reset the resolution.

Cannot enable integrated graphics after installing a PCI Express graphics card.

Cause

Solution

On systems with ATI integrated graphics, the integrated

graphics can be enabled in Computer Setup only if an ATI PCI

Express graphics card is installed.

On systems with ATI integrated graphics, install an ATI PCI

Express graphics card and enable the integrated graphics in

Computer Setup.

134 Appendix D Troubleshooting without diagnostics

ENWW