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112 appendix c post error messages enww – HP XW3400 User Manual

Page 122

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Control panel message

Description

Recommended action

1720-SMART Hard Drive Detects Imminent

Failure

Hard drive is about to fail. (Some hard drives

have a hard drive firmware patch that will fix

an erroneous error message.)

1

.

Determine if hard drive is giving correct

error message. Enter Computer Setup

and run the Drive Protection System test

under Storage > DPS Self-test.

2

.

Apply hard drive firmware patch

if applicable. (Available at

http://www.hp.com/support

.)

3

.

Back up contents and replace hard drive.

1796-SATA Cabling Error

One or more SATA devices are improperly

attached. For optimal performance, the SATA

0 and SATA 1 connectors must be used before

SATA 2 and SATA 3.

Ensure SATA connectors are used in

ascending order. For one device, use SATA 0.

For two devices, use SATA 0 and SATA 1. For

three devices, use SATA 0, SATA1, and SATA

2.

1797-SATA Drivelock is not supported in RAID

mode.

Drivelock is enabled on one or more SATA

hard drives, and they cannot be accessed

while the system is configured for RAID mode.

RAID is not supported on the xw3400

Workstation. Either remove the Drivelocked

SATA device or disable the Drivelock feature.

To disable the Drivelock feature, enter

Computer Setup, change Storage >

Storage Options > SATA Emulation to

IDE, and select File > Save Changes and

Exit. Reenter Computer Setup and select

Security > Drivelock. For each listed

Drivelock-capable SATA device, ensure

Drivelock is Disabled.

1801-Microcode Patch Error

Processor is not supported by ROM BIOS.

1

.

Upgrade BIOS to proper version.

2

.

Change the processor.

2200-PMM Allocation Error during MEBx

Download

Memory error during POST execution of the

Management Engine (ME) BIOS Extensions

option ROM

1

.

Reboot the workstation.

2

.

Unplug the power cord, re-seat the

memory modules, and reboot the

workstation.

3

.

If the memory configuration was recently

changed, unplug the workstation, restore

the original memory configuration, and

reboot the workstation.

4

.

If the error persists, replace the system

board.

2201-MEBx Module did not checksum

correctly

Memory error during POST execution of the

Management Engine (ME) BIOS Extensions

option ROM

1

.

Reboot the workstation.

2

.

Unplug the power cord, re-seat the

memory modules, and reboot the

workstation.

3

.

If the memory configuration was recently

changed, unplug the power cord, restore

the original memory configuration, and

reboot the workstation.

4

.

If the error persists, replace the system

board.

Table C-1

Numeric Codes and Text Messages (continued)

112 Appendix C POST error messages

ENWW