HP 250C - Manual (Page 144)

8Ć10 Troubleshooting C4699Ć90000
Paper + Error + Ready:
RSĆ232ĆC data overflow. Data byte was not read
before another was entered into the UART. Possible causes are:
D Incorrect configuration in communications speed/protocol. D Incorrect
communications cable. D Error in host computer. D Faulty electronics
module.
Cartridges + Error + Film:
Firmware error.
D Turn the plotter off, and then on again to see if the problem disappears.
D If the problem remains, consult recent service notes for a possible solution.
D If no service note deals with this error, report the problem to your
HP Response Center. Note conditions and actions before error occurred.
Include setup sheet and service configuration plot in report.
For more precise troubleshooting ' page 8Ć23, w System Errors.
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Cartridges + Error + Special:
Old version of firmware.
This error has occurred in the field when the ROM SIMM at the back of the
plotter was not correctly inserted. The plotter did not recognize the presence
of the SIMM, and therefore used an old version of the firmware from the
inĆbuilt ROM on the main PCA. (See page 8Ć3 for more information.) If
correctly inserting the ROM SIMM does not solve the problem, try replacing
the electronics module.
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Error + Film + Load Media:
Servo error in the YĆaxis (carriage axis). Try one or
more of the following:
D Clear any binding due to a media jam.
D Turn the plotter off. Manually move the carriage along the carriage axis.
Check for any areas where the carriage may be binding.
D Ensure that the belt and belt pulley are in correct working order. Remove
dirt from the pulley that could cause the belt to slip.
D Perform the carriageĆaxis test and the servo/encoder test to check for
problems with the carriage motor, encoder strip, and electronics module.
D Remove dirt from the slider rod and chassis beam. Apply oil (Anderol 4068,
HP part number: 6040Ć0858) to the carriage bushings.
D At high temperatures, and if the fan is not working correctly, the internal
resistance of the motor driver may increase, causing a decrease in the
voltage between the motor contacts, and a shutdown of the motor. D Ensure
that the encoder strip is not inverted, damaged or absent. D Reconnect or
replace the trailing cable. D Replace the carriage.
For more precise troubleshooting ' page 8Ć19, w System Errors.
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Error + Film + Ready:
Failure of RSĆ232ĆC loopback test.
Ensure the loopback connector is the appropriate one.
If the problem remains, replace the electronics module.
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