ProSoft Technology MVI56-PDPMV1 - Manual (Page 248)

Support, Service & Warranty MVI56-PDPMV1 ♦ ControlLogix Platform
User Manual PROFIBUS DPV1 Master
Page 248 of 255 ProSoft Technology, Inc.
March 22, 2011
ii. If defect is customer generated and is repairable, customer can
authorize ProSoft Technology to repair the unit by providing a
purchase order for 30% of the current list price plus freight charges,
duties and taxes as applicable.
6.1.3 Returning Units Out of Warranty
a) Customer sends unit in for evaluation to location specified by ProSoft
Technology, freight prepaid.
b) If no defect is found, Customer will be charged the equivalent of $100
USD, plus freight charges, duties and taxes as applicable. A new
purchase order will be required.
c) If unit is repaired, charge to Customer will be 30% of current list price
(USD) plus freight charges, duties and taxes as applicable. A new
purchase order will be required or authorization to use the purchase order
submitted for evaluation fee.
The following is a list of non-repairable units:
o
3150 - All
o
3750
o
3600 - All
o
3700
o
3170 - All
o
3250
o
1560 - Can be repaired, only if defect is the power supply
o
1550 - Can be repaired, only if defect is the power supply
o
3350
o
3300
o
1500 - All
6.2 LIMITED WARRANTY
This Limited Warranty ("Warranty") governs all sales of hardware, software, and
other products (collectively, "Product") manufactured and/or offered for sale by
ProSoft Technology, Incorporated (ProSoft), and all related services provided by
ProSoft, including maintenance, repair, warranty exchange, and service
programs (collectively, "Services"). By purchasing or using the Product or
Services, the individual or entity purchasing or using the Product or Services
("Customer") agrees to all of the terms and provisions (collectively, the "Terms")
of this Limited Warranty. All sales of software or other intellectual property are, in
addition, subject to any license agreement accompanying such software or other
intellectual property.