13 troubleshooting, Viewing online documentation, Contacting the technical support group – EXFO FTB -5240S/5240BP Optical Spectrum Analyzer for FTB 500 (NS-1434) User Manual
Page 435: Ftb-5240s-xx-xx

Optical Spectrum Analyzer
427
13 Troubleshooting
Viewing Online Documentation
A PDF version of the FTB-5240S/5240BP Optical Spectrum Analyzer user
guide is conveniently available at all times.
To access the online user guide:
Go to “C:\Program Files\EXFO\ToolBox\Help”. This folder contains a PDF
version of the user guide.
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, visit the EXFO Web site at
To accelerate the process, please have information such as the name and
the serial number (see the product identification label—an example is
shown below), as well as a description of your problem, close at hand.
Ver.
Mfg.
date
P/N
S/N
Made in Canada
QST442B
465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA
****************
A
January 2020
542392-3D
FTB-5240S-XX-XX
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