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13 troubleshooting, Viewing online documentation, Contacting the technical support group – EXFO FTB -5240S/5240BP Optical Spectrum Analyzer for FTB 500 (NS-1434) User Manual

Page 435: Ftb-5240s-xx-xx

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Optical Spectrum Analyzer

427

13 Troubleshooting

Viewing Online Documentation

A PDF version of the FTB-5240S/5240BP Optical Spectrum Analyzer user
guide is conveniently available at all times.

To access the online user guide:
Go to “C:\Program Files\EXFO\ToolBox\Help”. This folder contains a PDF
version of the user guide.

Contacting the Technical Support Group

To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).

For detailed information about technical support, visit the EXFO Web site at

www.exfo.com

.

To accelerate the process, please have information such as the name and
the serial number (see the product identification label—an example is
shown below), as well as a description of your problem, close at hand.

Ver.

Mfg.
date

P/N

S/N

Made in Canada

QST442B

465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA

****************

A

January 2020

542392-3D

FTB-5240S-XX-XX

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