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Operation, Operation -18 – Eurocom D270ES VIPER User Manual

Page 147

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Troubleshooting

7 - 18 Operation

7

Operation

Problem

Possible Cause - Solution

The system freezes or
the screen goes dark.

The system’s power saving features have timed-out. Use the AC adapter, press the
Suspend/resume (Fn + Esc) key combination, or press the power button if no LEDs are lit.
A software conflict made the system “crash”. Consult your OS manual. As a last resort,
since you will lose any unsaved data, try to reboot the system or if that doesn’t work, turn
the computer off and on again.

The system never goes
into Hibernate mode.

Make sure you have enabled Hibernate in the Power Options control panel in your OS
(see

“Hibernate” on page 3 - 21

).

The system does not go
into a power saving
mode when the battery is
low.

No power saving options are enabled. Use one of the Power Options presets.

The Infrared device does
not work.

The drivers (if supplied with the device) are not loaded. Read the documentation which
comes with any new external device. Make sure you install the driver (if one is required)
for it as this will allow you to access any extra functions which come with your device.
The FIR settings are not configured correctly. See

“Configuring the Infrared Settings for

FIR” on page 3 - 25

. You may need to change the settings for the infrared device in the

BIOS to enable the FIR setting support.
The Infrared transceiver is blocked. Make sure nothing is between your system’s infrared
transceiver and the destination’s transceiver. Infrared transceivers operate on a “Line of
’Sight”.