Welch Allyn Connectivity Server - User Manual User Manual
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Troubleshooting
Welch Allyn Connectivity Server
Troubleshooting WACS Icons on the Acuity System map
The following icons related to WACS can appear on the Acuity System map at the Acuity
Central Station display.
Central Station
component icon
Icon display
priority
Icon location on
Acuity Central Station
map
Messages at top
of Acuity Central
Station display
Recommended action
Connectivity Server
(WACS) OK
Beneath alerts
and alarms
Optionally at Acuity
Central Station area if
your system includes a
Welch Allyn Connectivity
Server (WACS)
None
Networked Acuity
System Problem
or
Connectivity Server
Unavailable
Low-level alert Acuity System network
area or Acuity Central
Station area
Check Network
There is a problem with a
networked Acuity System,
or the Welch Allyn
Connectivity Server
(WACS) is unavailable.
Contact qualified service
personnel.
Some Connectivity
Services Unavailable
Low-level alert Acuity Central Station
area
Call Service
Some services associated
with the Welch Allyn
Connectivity Server
(WACS) are unavailable.
Contact qualified service
personnel.
No Devices Running
Clinician Notifier are
Reachable
Low-level alert Acuity Central Station
area
Notifier Fault
System includes a Welch
Allyn Connectivity Server
(WACS) with the
AcuityLink option.
Mobile devices that are
running the Clinician
Notifier program are not
reachable. All devices are
logged off, turned off or
out of range, or the WACS
server is unavailable.
Contact a clinical
administrator and
qualified service
personnel.