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Characters are distorted or incorrect, System cooling fans do not rotate properly, Cannot connect to a server – Kontron NSN2U IP Network Server User Manual

Page 80: Diagnostics pass but the connection fails

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79

Characters are Distorted or Incorrect

Check the following:

1

Are the brightness and contrast controls properly adjusted on the video

monitor?

See the manufacturer’s documentation.

1

Are the video monitor’s signal and power cables properly installed?

1

Does this video monitor work correctly if plugged into a different system?

System Cooling Fans do not Rotate Properly

If the system cooling fans are not operating properly, it is an indication of possible

system component failure.
Check the following:

1

Is the power-on light lit? If not, see

Section 7.4.1

,

“Power Light does not

Light”

.

1

Are any other front panel LEDs lit?

1

Have any of the fan motors stopped? Use the server management subsystem to

check the fan status.

1

Have the fans sped up in response to an overheating situation?

1

Have the fans sped up in response to a fan that has failed?

1

Are the fan power connectors properly connected to the front panel (FP) board?

1

Is the cable from the front panel board connected to the both the front panel

board and to the server board?

1

Are the power supply cables properly connected to the FP board?

1

Are there any shorted wires caused by pinched-cables or have power connector

plugs been forced into power connector sockets the wrong way?

Cannot Connect to a Server

1

Make sure the network cable is securely attached to the correct connector at

the system back panel.

1

Try a different network cable.

1

Make sure you are using the correct and the current drivers. Go to

http://us.kontron.com/products/systems+and+platforms/communication+rackmount+se

rvers/ip+network+servers/ip+network+server+nsn2u.html

for a link to the

drivers.

1

Make sure the driver is loaded and the protocols are bound.

1

Make sure the hub port is configured for the same duplex mode as the network

controller.

1

Make sure the correct networking software is installed.

1

If you are directly connecting two servers (without a hub), you will need a

crossover cable.

Diagnostics Pass but the Connection Fails

1

Make sure the network cable is securely attached.

1

Make sure you specify the correct frame type in your NET.CFG file.

The Controller Stopped Working When an Add-in Adapter was

Installed

1

Make sure the cable is connected to the port from the onboard network

controller.

1

Make sure your BIOS is current. Go to

http://us.kontron.com/products/systems+and+platforms/communication+rackmount+se