Dell Brocade Adapters - Manual (Page 29)

Brocade Adapters Troubleshooting Guide 5
53-1002145-01
Chapter
2
Isolating Problems
In this chapter
• How to use this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
• General adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
• Fabric Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
• HBA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
• CNA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
• Network interface problems (CNA or NIC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
• FCoE and Fibre Channel problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
• DCB network problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
• HCM and HCM Agent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
• Verifying Fibre Channel and DCB links (stand-up adapters). . . . . . . . . . . . . 50
• Adapter driver installation verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
• Troubleshooting mezzanine card problems . . . . . . . . . . . . . . . . . . . . . . . . . . 55
• Additional references for isolating problems. . . . . . . . . . . . . . . . . . . . . . . . . 56
How to use this chapter
Operation problems are arranged in this chapter in these categories:
• “General adapter problems”
• “Fabric Adapter problems”
• “HBA problems”
• “Network interface problems (CNA or NIC)”
• “FCoE and Fibre Channel problems”
• “DCB network problems”
Use Table 2 to quickly navigate to sections in this chapter that cover specific adapter problems.
Each problem section in this chapter contains a description of the problem, possible causes, and
actions for resolution. Click on the problem to link to the appropriate problem section.
TABLE 2 Isolate adapter problems
Problem Category OS Specific
“Adapter not reported under server’s PCI subsystem” “General adapter problems” All
“No adapters reported though BCU adapter --list
command” “General adapter problems” All
“Port link is not active” “General adapter problems” All