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Dell Brocade Adapters User Manual

Page 161

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Brocade Adapters Troubleshooting Guide

137

53-1002145-01

HCM and Installer Message Reference

B

Table 15

provides details on messages that display during operation of the Brocade Adapter

Software Installer program. Causes for each message and actions that you should perform are
provided.

You do not have  write
permission to export file
to the folder

Occurs when user tries to export a names file
to a folder where access is denied.

Make sure the folder has write
permission and then export names
file to that folder.

You have unsaved
configurations. Do you
want to save the
previous configurations?

Occurs when the user removes, adds, or edits
VLANS in the VLAN Configuration dialog box,
and then clicks Cancel.

Either select Yes to save the
unsaved configurations or No to not
save the unsaved configurations.

TABLE 15

Brocade Adapter Software Installer messages

Message

Cause

Corrective Action or Notes

A newer version of the product is already
installed in this system. Downgrading to an older
version is not allowed. Installer will quit now.

Please refer to the Installation and Reference manual
for the recommended downgrade procedure.

Occurs when there is a
new version of the
software installed already
in the system and you try
to downgrade with an
older version.

The installer quits the
installation.

Install the latest software
for the installed adapter.

Could not proceed with the Installation of driver as the
below Hot Fixes are missing

Please download the Hot Fix from the below website
and retry installation of driver
http://www.microsoft.com/downloads/en/default.aspx

Occurs when a hot fix is
missing in Windows
systems.

Download the hot fix from
http://www.microsoft.com
/downloads/en/default.as
px website, install the hot
fix, and then try installing
the software.

Default module loading setting

The Driver module was not loaded because of the
variable
"LOAD_UNSUPPORTED_MODULES_AUTOMATICALLY" in
/etc/sysconfig/hardware/config file is set to “no”,
please change it to “yes” and retry the installation.

Occurs when the variable
"LOAD_UNSUPPORTED_M
ODULES_AUTOMATICALLY
" in
/etc/sysconfig/hardware/
config file is set to “no”.

Change the “No” to “Yes”
in variable
"LOAD_UNSUPPORTED_M
ODULES_AUTOMATICALLY"
located in
/etc/sysconfig/hardware/
config file then proceed
with installation.

Default module loading setting

The Driver module was not loaded because of the
Variable "allow_unsupported_modules" in
/etc/modprobe.d/unsupported-modules file is set to
“0”, please change it to “1” and retry the installation.

Occurs when the variable
"allow_unsupported_mod
ules" in
/etc/modprobe.d/unsupp
orted-modules file is set
to “0”

Change the “0” to “1” in
variable
"allow_unsupported_mod
ules" located in
/etc/modprobe.d/unsupp
orted-modules file then
proceed with installation.

Default module loading setting

Variable
"LOAD_UNSUPPORTED_MODULES_AUTOMATICALLY" in
/etc/sysconfig/hardware/config file is set to “no”,
please change it to “yes” before continuing installation
otherwise the driver module will not be loaded.

Occurs when the variable
"LOAD_UNSUPPORTED_M
ODULES_AUTOMATICALLY
" in the
/etc/sysconfig/hardware/
config file is set to “no”.

Change the “No” to “Yes”
in variable
"LOAD_UNSUPPORTED_M
ODULES_AUTOMATICALLY"
in
/etc/sysconfig/hardware/
config file then continue
installation.

TABLE 14

Host Connectivity Manager messages (continued)

Message

Cause

Corrective Action or Notes