Dell Brocade Adapters User Manual
Page 30

6
Brocade Adapters Troubleshooting Guide
53-1002145-01
How to use this chapter
2
“Host system freezes or crashes”
All
“Operating system errors (blue screen)”
All
“Driver event messages appearing in host system log
files”
All
“BCU version mismatch warning”
All
“Errors or problems when entering BCU commands”
All
“bcu pcifn --list and vhba --query commands return errors” “General adapter problems”
All
All
“Support Save file is too large (Windows only)”
Windows
“Host system running Microsoft Windows fails to
hibernate”
Windows
“Driver incompatible with CNA drivers”
Windows
2003
“Brocade BCU desktop shortcut missing (Windows only)”
Windows
“Driver installation fails and system cannot be booted”
Windows
2008
“Device drivers not loading for all adapter instances”
Windows
“Installer program does not autorun”
Windows
“Cannot remove Linux driver with uninstaller application
or scripts”
Windows
“Removing Ethernet (network) drivers causes error”
Windows
“Files needed for bfad.sys message appears”
Windows
“Cannot roll back driver on all adapter instances using
Device Manager”
Windows
“Driver preinstallation problems”
Windows
“Errors when installing
brocade_driver_linux_
Linux
“Device drivers not loading due to lack of MSI-X interrupt
vectors”
VMware
“Driver installation fails on ESX systems”
VMware
“Errors when using GUI-based software installer”
All
“System will not boot over SAN or on local disk in Legacy
BIOS mode”
“General adapter problems”
“UEFI boot problems”
All
“Host not booting from remote LUN”
“General adapter problems”
“UEFI boot problems”
All
“Boot devices not available in host’s Boot Manager menu” “General adapter problems”
All
“Driver and operating system installation failure on boot
LUN”
“General adapter problems”
“UEFI boot problems”
All
TABLE 2
Isolate adapter problems (continued)
Problem
Category
OS Specific