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Dell POWERVAULT MD3600F User Manual

Page 272

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272

Troubleshooting: Your Storage Array Software

To launch the AMW, perform one of these actions:

• On the Devices tab, in either the Tree view or the Table view, double-click

a storage array. Alternatively, you can right-click a storage array and select

Manage Storage Array from the pop-up menu.

• On the

Setup tab, select Manage a Storage Array.

After the AMW is displayed, select the Physical tab to see the components in

the storage array. A component that has a problem is indicated by a status

icon.
The status icons indicate the status of the components that comprise the

storage array. Also, the Recovery Guru option provides a detailed explanation

of the conditions and the applicable steps to remedy any Needs Attention

status. For more information, see "Recovery Guru" on page 278.
For the status of a storage array, the icons shown in the following table are

used in the Tree view, the Table view, and both the EMW Status Bar and the

AMW Status Bar.

Table 19-2. Status Icon

Status

Icon

Description

Optimal

Each component in the managed storage array is in

the desired working condition.

Needs Attention

There is a problem with the managed storage array

that requires your intervention to correct it.

Unresponsive

The storage management station cannot

communicate with the storage array or one RAID

controller module or both RAID controller modules

in the storage array.

Fixing Status

A Needs Attention status is corrected and the

managed storage array is currently transitioning to an

Optimal state.

Unsupported

The node is currently not supported by this version of

MDSM.

Software

Unsupported

The storage array is running a level of software that is

no longer supported by MDSM.

book.book Page 272 Tuesday, June 18, 2013 3:03 PM

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