Dell PowerEdge R415 - Manual (Page 167)

Troubleshooting Your System 167
6 Close the system. See "Closing the System" on page 83.
7 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
8 Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 169.
If your system only has one processor and a problem is still indicated,
see "Getting Help" on page 181.
9 For systems with multiple processors, turn off the system, including any
attached peripherals, and disconnect the system from its electrical outlet.
10 Open the system. See "Opening the System" on page 82.
11 Remove the system board shroud. See "Removing the System Board
Shroud" on page 109.
12 Remove processor 2. See "Removing a Processor" on page 127.
13 Close the system. See "Closing the System" on page 83.
14 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
15 Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 169.
If the test fails, the processor is faulty. See "Getting Help" on page 181.
16 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
17 Open the system. See "Opening the System" on page 82.
18 Replace processor 1 with processor 2. See "Installing a Processor" on
page 130.
19 Repeat step 13 through step 15.
If you have tested both the processors and the problem persists, the system
board is faulty. See "Getting Help" on page 181.
R415HOM.book Page 167 Friday, September 24, 2010 9:37 AM