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Solving network problems, Solving network problems -14 – Compaq Professional Workstation AP200 User Manual

Page 118

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6-14

Troubleshooting

Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003

File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Solving Network Problems

Some common causes and solutions for network problems are listed in
the following table. These guidelines do not discuss the process of
debugging the network cabling.

Table 6-7

Solving Network Problems

Problem

Cause

Solution

Remote Wakeup

feature is not

functioning.

The Remote Wakeup

feature is not available

when using an AUI

network connection.

Use an RJ-45 network connection.

The 3-pin WOL header

may not be connected

properly.

Assure connected properly (refer

to the Hood Label on your

workstation for the location of the

3-pin WOL header).

Network driver does

not detect network

controller.

Network controller is

disabled.

Run Computer Setup and enable

network controller.

Network status link

light does not turn on,

or it flashes.

No active network is

detected.

Check cabling and network

equipment for proper connection.

Network controller is

not set up properly.

Use the Network control

application to verify that device is

working properly. See Chapter 3,

“Intelligent Manageability.”

System is configured

for AUI connection.

No solution; link LED does not

apply to AUI connections.

Continued