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Compaq Professional Workstation AP200 User Manual

Page 114

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6-10

Troubleshooting

Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003

File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Solving Display Problems

Continued

Problem

Cause

Solution

Blurry display or

requested resolution

cannot be set.

If the graphics controller was

upgraded, the correct display

drivers may not be loaded.

Install the display drivers on

the diskette included in the

upgrade kit.

Screen goes blank.

You may have a screen

blanking utility installed or

energy-saver features are

enabled.

Press any key or type in your

password.

The picture is broken

up, or it rolls, jitters,

or blinks.

The monitor connections

may be incomplete or the

monitor may be incorrectly

adjusted.

1.

Be sure the monitor
cable is securely
connected to the
workstation.

2.

In a 2-monitor system or
if another monitor is in
close proximity, move
them apart to be sure
they are not interfering
with each other’s
electromagnetic field.

Monitor overheats.

There is not enough

ventilation space for proper

airflow.

Leave at least 3 inches (7.6

cm) of ventilation space. Be

sure there is nothing sitting on

top of the monitor obstructing

the air flow.

Continued