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Solving display problems, Solving display problems -8 – Compaq Professional Workstation AP200 User Manual

Page 112

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6-8

Troubleshooting

Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003

File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Solving Display Problems

If you encounter display problems, refer to the documentation that came
with your monitor and to the common causes and solutions listed in the
following table.

Table 6-4

Solving Display Problems

Problem

Cause

Solution

Screen is blank.

Monitor is not turned on and

the monitor light is not on.

Turn on the monitor and

verify that the monitor light is

on.

The cable connections are not

correct.

Check the cable connection

from the monitor to the

workstation and to the

grounded AC outlet.

The energy saver feature has

been enabled.

Press any key or click the

mouse button and, if it is set,

type your password.

The RGB (Red, Green, Blue)

input switch on the back of the

monitor is incorrectly set.

Set the monitor’s RGB input

switch to 75 ohms and, if

there is a sync switch, set it

to External.

System ROM is bad; system is

running in Failsafe Boot Block

mode (indicated by one long

beep and three short beeps).

Reflash the ROM using a

ROMPaq diskette. See the

“Failsafe Boot Block ROM”

section of Chapter 3 for more

information.

Continued