Metrohm 757 VA Computrace - Manual (Page 171)

8.1 General procedure for error messages
757 VA Computrace – Software
161
8 Troubleshooting
8.1 General procedure for error messages
Error messages and warnings are displayed in the CT757 window.
Read the information about the possible causes and the proce-
dure for their rectification and click the
button.
8.2 Connection problems
Error message "Could not start the embedded system"
If this error message appears after starting the VA Computrace
program, the VA Computrace Interface is not running properly.
Proceed as follows:
1. Close the VA Computrace programProgramm.
2. Remove the cable to the mains adapter from the VA Com-
putrace Interface.
3. Reconnect the mains adapter to the VA Computrace Inter-
face.
4. Restart the VA Computrace program.
Error message "Cannot reach the hardware"
If this error message appears after starting the VA Computrace
program, the 757 VA Computrace Stand is not switched on. Pro-
ceed as follows:
1. Switch off the 757 VA Computrace Stand.
2. Wait at least 2 sec.
3. Switch on the 757 VA Computrace Stand.
4. Click the
button in the CT757 window.