ETC Desire Series v1.6.0 User Manual - Manual (Page 86)

80 Desire Series v1.6.0 User Manual
Error Messages
When a system error is detected, a message displays on the home screen. The message
changes to reflect the specific error type. When multiple errors are detected, each error
message cycles, in increasing numerical order on the display for 1 second each. The
following table lists the error messages.
Software Updates
The software for your Selador Desire fixture can be updated with UpdaterAtor Software.
UpdaterAtor allows you to remotely update the fixture. UpdaterAtor is installed on your
computer and connected from the computer to the fixture with a special cable or through a
gateway. For more information, contact ETC Technical Services or visit
www.etcconnect.com .
ETC Technical Support
Any time, any day–15 minute response time—that’s our service commitment. ETC’s
Technical Service is unparalleled in the industry. With over 60 service employees
worldwide, not to mention our extensive Authorized Service Center network, we are
uniquely positioned to be able to help you anywhere, anytime. Call on our years of expertise
for help with any lighting situation. Our commitment is to make your day shine brighter.
Americas
608/831-4116
or toll-free in the U.S. at 800/688-4116
Europe
(+44) 20 8896 1000
Germany
(+49) 8024 4700-0
Asia
(+852) 2799 1220
Error Message Description
LED Ambient Overtemp
The LED head ambient temp is too high and has been shut down.
Let the fixture cool.
LED Ambient High The LED head ambient is too hot. Let the fixture cool.
LED Ambient Low The LED head ambient is too cold. Improper operating conditions.
Color System Fail
Fixture does not have its color information loaded. This error may
represent a hardware failure. Contact ETC Technical Services.
LED Over Temp A specific LED is too hot and the fixture has been shut down.
Internal Temp High The fixture’s internal temperature is too high.
Power Budget Active The fixture is reducing the LED output due to high temperatures.
Internal Overtemp
The internal temperature of the fixture is too high, so it has been
shut down. Let the fixture cool.
Configuration Error
The stored configuration has been compromised. The fixture will
return to a default configuration.