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Contacting apple for help – Apple iMac G3 (Original) User Manual

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C H A P T E R

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Contacting Apple for Help

If this handbook has not helped you solve your computer’s problem, try getting information
from Apple’s product support site on the World Wide Web. See the next section, “Obtaining
Information via the World Wide Web.”

If you can’t find answers on the support Web site, or don’t have access to the Web, contact
Apple for assistance. For information on how to contact the Apple Assistance Center, see the
service and support card that came with your computer. Before you contact Apple, see the
section, “Have This Information Available Before Calling.”

Obtaining Information via the World Wide Web

Apple provides substantial information online for its customers. If you have access to the
World Wide Web ( WWW ), you may want to check the information in the support area before
you call Apple. Support information can be found at the following Uniform Resource Locator
(URL):
m www.apple.com/support
At Apple’s support Web site, you’ll find
m Apple software updates
m Tech Info Library—a searchable database of easy-to-read articles
m Tech Exchange—a resource for product-specific information and support, including a

discussion forum and the latest news