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Apple iMac G3 (Original) User Manual

Page 62

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62

Chapter 5

m The System and Finder files may be locked. To see if your System file or Finder file is

locked, open the System Folder and select the System or Finder icon. Open the File menu
and choose Get Info. To unlock the file, click the Locked checkbox to remove the
checkmark.

m Try performing a clean installation of system software. See “Performing a Clean

Installation” on page 58.

You see a message that the installation was not successful.

m Make sure the software install CD is the startup disk, then try installing system software

again. If the installation is still not successful, try performing a clean installation.

m Make sure the CD is clean. See the online documentation that came with your computer

for information on cleaning CDs.

Responding to Messages About Your Hard Disk

The Mac OS 8.1 Installer checks the destination hard disk for errors before installing the
software. Additionally, if your hard disk was formatted with an Apple disk utility program, the
Installer updates the hard disk drivers with the latest version of the driver software. If your
disk drives are formatted with a disk utility from another company, the drivers are not
updated. You should use the third-party disk utility to update your hard disk before installing
Mac OS 8.1.
Note: Before using a disk utility from a manufacturer other than Apple, see the
documentation that came with the software or contact the software manufacturer to make
sure the program is compatible with your computer and the version of Mac OS installed on
your computer. Apple cannot guarantee the performance of software from manufacturers
other than Apple.

Reinstalling Individual Applications

If you’re having problems with an application or it was damaged or inadvertently erased, try
reinstalling that application. If an application came with its own CD, see the software
documentation or the Read Me document on that CD for instructions on how to reinstall
that software. If not, see the Read Me document on the software install CD for instructions
on how to reinstall that software.

Important

If you have preferences or settings for individual applications, make a note of

them so you can easily reset them if necessary, after you install system software. If you are
having problems with your computer, you may not be able to open any files with preferences
or customized settings.