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Apple iMac G3 (Original) User Manual

Page 27

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Problems Using Your Computer

27

Application won’t open because a file can’t be found.

Macintosh programs designed specifically for the PowerPC microprocessor (also called
“native” applications) use special files called “shared libraries.” Any necessary shared libraries
should be installed automatically when you install these special Macintosh programs.

Follow the directions that came with your program to reinstall it. If the shared library is still
missing, contact the software program’s manufacturer for assistance.

Document won’t open, or application program can’t be found.

The document may have been created with a program that is not on your hard disk, or with a
different version of the program.
m Try starting a program that you think might be able to open the document. Then choose

Open from the program’s File menu to open the document. For more information, see
the documentation that came with the program.

m Purchase and install the correct software to use the document, or find out if the creator of

the document can convert it to a format that one of your programs can use.

m Rebuild your desktop. To rebuild the desktop, hold down the Command (x) and Option

keys on the keyboard while you restart the computer. Hold down the keys until a dialog
box appears asking if you want to rebuild the desktop. Click OK.

m Don’t try to open the files in your System Folder. Most of the files in your System Folder

are used by your computer for internal purposes and are not intended to be opened.

m If the document is from a DOS or Windows computer, see “DOS or Windows document

won’t open, or displays incorrectly.” on page 28.

Document can’t be saved.

m A CD-ROM disc is a read-only medium. This means that information can be read

(retrieved) from it, but not written (stored) on it. You can save the changed information
on a hard disk.

“QuickDraw 3D could not be found” message appears.

m Make sure that the following files are in the Extensions folder, inside the System Folder:

m QuickDraw 3D
m QuickDraw 3D RAVE
m QuickDraw 3D Viewer
m QuickDraw 3D IR