Toshiba Satellite 31 - Manual (Page 111)

8-16 Troubleshooting User's Manual
Satellite 30DVD/35DVD – S30DVD_UK.doc – ENGLISH – Printed on 16/10/00 as IM_30UK
The message "The connection to the server is not
completed" appears, the connection is cut off
The settings of the "Dial-up network" are not correct.
Please confirm the settings in the following order:
1. Click Start, Settings, Dial-up Networking, xx
(connection name)
.
The Connection screen appears.
2. Click on the Properties button.
The
xx
screen appears.
3. In the Network tab, verify that TCP/ IP Settings is checked in
Network Protocols you can use
.
If you only use TCP/ IP connection for your Internet connection, please
remove the mark (uncheck) from NetBEUI and IPX/ SPX
Exchange
.
4. Click on the OK button
Shortly after Connecting the message "The computer of
the dial destination does not respond" appears.
The telephone number is not set correctly.
Please verify the following points:
Setting of the telephone number of Dial-up Network
1. Click Start, Settings, Dial-up Networking, xx (connection
name)
.
The Connection screen appears.
2. Click on the Properties button.
The
xx (connection name)
screen appears.
3. In the General tab, verify that the Telephone number is correct
4. Click on the OK button
5. Setting of the telephone number in Dialling Properties
6. Open the Control Panel and double click on Telephony.
The
Dialling Properties
screen appears.
7. Verify the following points:
Is the area code of the transmission origin correct?
If you use a mobile phone / PHS, please set the area code to 0000 or
another number that is not actually used as an area code.
Are there any wrong numbers in the number of the outside line
transmission?
8. Click on the OK button.