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I can't use the mouse -9, I can't use the mouse – Toshiba Satellite 31 User Manual

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User's Manual

Troubleshooting 8-9

Version

7

Last Saved on 16/10/00 18:34

Satellite 30DVD/35DVD – S30DVD_UK.doc – ENGLISH – Printed on 16/10/00 as IM_30UK

No matter which key I press, there is no response. The

settings are correct, but the desired characters cannot be

entered.

The internal processes don't work properly.
Please follow the steps below:
‰

Turn off the computer and after a while, turn it on again

‰

Press the Reset Switch

‰

Remove the battery pack and the AC adaptor and install them again

I can't use the mouse

I move the mouse and use the touch pad, but the mouse

pointer on the screen doesn't move (no response)

The system is currently handling an operation.
When the mouse pointer takes the form of an hourglass, the system is

handling an operation and the keyboard or mouse does not work at that

time. Please wait until the system has finished its operation.

The PS/2 mouse doesn't work

The mouse was connected while the computer was turned on.
Please follow the steps below:
‰

Connect the mouse while the computer is turned off

‰

Restart the computer.

The mouse was not detected as new hardware.
Please follow the steps below:
1. Open the Control Panel and double click on Add New Hardware
2. Click on the Next button. Please follow the instruction on the screen.

I can't use the touch pad and the PS/2 mouse at the same

time

The usage of two pointing devices at the same time is not set. Please

follow the steps below:

In some cases a wheel-mouse does not work normally.

1. Start the BIOS Setup
2. In the System Devices menu, set the item Internal Pointing

Device

to Simultaneous

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