Understand row detail information for alerts – HP Neoview Release 2.4 Software User Manual

Page 90

Description

Alerts Icon Color

At least one OPEN or ACKNOWLEDGED alert is present and has a WARN alert level.

Yellow

No ERROR or WARN alerts are present, but informational (INFO) alerts might be present.

Green

Understand Row Detail Information for Alerts

This table describes the row detail information for the Alerts data grid. For more information
about displaying row details, see

“Get Row Details for a Data Grid” (page 113)

NOTE:

Diagnostic information displayed by the Alerts tab is intended for use by HP support.

If you have questions about an alert condition, contact your HP support representative.

Description

Field

A computed field with an icon that indicates the ERROR, WARN, or INFO
status.

LEVEL

The name of the resource that generated the alarm.

ALARM_RESOURCE_NAME

Information to describe why the ALARM_PROBABLE_CAUSE occurred.
For example, if the probable cause is an equipment malfunction, this field
might say that the temperature exceeded normal limits.

ALARM_SPECIFIC_PROBLEM

The segment number where the problem originated.

ALARM_SEGMENT

CRITICAL, FATAL, INDETERMINATE, INFORMATION, MAJOR,
MINOR, OTHER, or WARNING. The severity is determined by the
underlying alarm.

NOTE:

The severity for Neoview Management Dashboard alarms is

always INDETERMINATE.

ALARM_SEVERITY

ACKNOWLEDGED: An operator acknowledged the alarm, but it is still
open.
AUTOCLOSED: Neoview software deleted the alarm, indicating that the
problem no longer exists.
OPCLOSED: An HP support person closed the alarm manually.
OPEN: An alarm was created.
USERCLOSED: An operator used HPDM to close the alarm.
UNKNOWN: The status is unknown.

ALARM_STATUS

The ANSI timestamp in local civil time (LCT) when the alarm was created.
This is the local time for the Neoview platform.

ALARM_CREATE_LCT_TS

NVMD for Neoview Management Dashboard alarms.
OSM for Open System Management alarms.

ALARM_TYPE

Notes about the alarm that can only be added manually by an HPDM
operator.

ALARM_NOTES

The likely cause of the alarm.

ALARM_PROBABLE_CAUSE

The number of internal events generated for the alarm.

ALARM_COUNTER

The segment-local identification number associated with the incident
report (IR). The ID is incremented for every new incident report.

IR_ID

CRITICAL, FATAL, INDETERMINATE, INFORMATION, MAJOR,
MINOR, OTHER, or WARNING. The severity is determined by the
underlying alarm.

IR_SEVERITY

Respond to Alerts