HP LaserJet P3005 Printer series - Manual (Page 8)

Embedded Web server sections ........................................................................................ 89
Use HP Web Jetadmin software ........................................................................................................ 92
Use the HP Printer Utility for Macintosh ............................................................................................. 93
Open the HP Printer Utility ................................................................................................. 93
HP Printer Utility features .................................................................................................. 93
Manage supplies ................................................................................................................................ 95
Supplies life ....................................................................................................................... 95
Approximate print-cartridge replacement intervals ............................................................ 95
Manage the print cartridge ................................................................................................. 95
Print-cartridge storage ....................................................................................... 95
Use genuine HP print cartridges ....................................................................... 95
HP policy on non-HP print cartridges ................................................................ 95
Print-cartridge authentication ............................................................................ 96
HP fraud hotline and Web site .......................................................................... 96
Replace supplies and parts ................................................................................................................ 97
Supply replacement guidelines .......................................................................................... 97
Change the print cartridge ................................................................................................. 97
Clean the device ............................................................................................................................... 100
Clean the exterior ............................................................................................................ 100
Clean the paper path ....................................................................................................... 100
7 Problem solving
Problem-solving checklist ................................................................................................................. 102
Factors that affect device performance ........................................................................... 102
Problem-solving flowchart ................................................................................................................ 103
Step 1: Does READY appear on the control-panel display? ........................................... 103
Step 2: Can you print a configuration page? .................................................................. 103
Step 3: Can you print from a program? .......................................................................... 104
Step 4: Does the job print as expected? .......................................................................... 105
Step 5: Does the device select the trays? ....................................................................... 106
Solve general print problems ............................................................................................................ 108
Control-panel message types ........................................................................................................... 111
Control-panel messages .................................................................................................................. 112
Common causes of jams .................................................................................................................. 127
Jam locations ................................................................................................................................... 128
Jam recovery ................................................................................................................... 128
Clear jams ........................................................................................................................................ 129
Clear jams from the input-tray areas ............................................................................... 129
Clear jams from the print-cartridge area .......................................................................... 130
Clear jams from the output-bin areas .............................................................................. 131
Clear jams from the optional duplexer ............................................................................. 133
Solve repeated jams ........................................................................................................ 134
Solve print-quality problems ............................................................................................................. 136
Print-quality problems associated with media .................................................................. 136
Print-quality problems associated with the environment .................................................. 136
Print-quality problems associated with jams .................................................................... 136
Image defect examples .................................................................................................... 136
Light print (partial page) .................................................................................................. 138
Light print (entire page) ................................................................................................... 138
Specks ............................................................................................................................ 138
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