Solve print-quality problems, Print-quality problems associated with media, Print-quality problems associated with jams – HP LaserJet P3005 Printer series User Manual
Page 148: Image defect examples, Solve print, Quality problems, Solve print-quality, Problems
Solve print-quality problems
This section helps you define print-quality problems and what to do to correct them. Often print- quality
problems can be handled easily by making sure that the device is correctly maintained, using print media
that meets HP specifications, or running a cleaning page.
Print-quality problems associated with media
Some print-quality problems arise from the use of inappropriate media.
●
Use media that meets HP specifications. See
.
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The surface of the media is too smooth. Use media that meets HP specifications. See
.
●
The moisture content is uneven, too high, or too low. Use media from a different source or from an
unopened ream.
●
Some areas of the media reject toner. Use media from a different source or from an unopened
ream.
●
The letterhead you are using is printed on rough media. Use a smoother, xerographic media. If this
solves your problem, ask the supplier of your letterhead to use media that meets the specifications
for this device. See
.
●
The media is excessively rough. Use a smoother, xerographic media.
●
The driver setting is incorrect. To change the media type setting, see
●
The media that you are using is too heavy for the media type setting that you selected, and the
toner is not fusing to the media.
Print-quality problems associated with the environment
If the device is operating in excessively humid or dry conditions, verify that the printing environment is
within specifications. See the device getting started guide for operating-environment specifications.
Print-quality problems associated with jams
Make sure that all sheets are cleared from the paper path. See
.
●
If the device recently jammed, print two to three pages to clean the device.
●
If the sheets do not pass through the fuser and cause image defects on subsequent documents,
print three pages to clean the device. If the problem persists, print and process a cleaning page.
See
Image defect examples
Use the examples in this image-defect table to determine which print-quality problem you are
experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify
the most common print-quality problems. If you still have problems after trying the suggested remedies,
contact HP Customer Support.
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Chapter 7 Problem solving
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