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Step 5: does the device select the trays, 106 chapter 7 problem solving enww – HP LaserJet P3005 Printer series User Manual

Page 118

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CLEARABLE
WARNINGS
and AUTO
CONTINUE
settings off.
Then print the job again.

The print job is not
formatted correctly.

Paper is not fed correctly or
is damaged.

There are print-quality problems.

Check that you are using
the correct device driver.
(See

Select the correct

printer driver

)

Check the program
settings. (See the
program online Help.)

Try a different font.

Downloaded resources
might have been lost.
You might need to
download them again.

Make sure that the paper
is loaded correctly and
that the guides are not
too tight or too loose
against the stack.

If you are having
problems printing
custom-size paper, see

Print

If pages are wrinkled or
curled, or if the image is
skewed on the page,
see

Solve print-quality

problems

.

Adjust the print resolution. (See

Print Quality submenu

)

Check that REt is on. (See

Print Quality submenu

)

Go to

Solve print-quality problems

Step 5: Does the device select the trays?

YES

For other problems, check the Contents, the Index, or the device driver online
Help.

NO

The device pulls paper from the wrong
tray.

An optional tray is not working
correctly.

A message other than READY
appears on the device control panel
display.

Make sure that you have selected
the correct tray. (See

Source

)

Make sure that trays are correctly
configured for paper size and type.
(See

Load media

) Print a

configuration page to see current
tray settings. (See

Use information

pages

) Ensure that the media-size

window on the front of the tray
matches the size setting on the
control panel.

Make sure that the tray selection
(Source) or Type in the device
driver or program is set correctly.
(The device driver and program
settings override the device control
panel settings.)

By default, paper loaded in tray 1
will be printed first. If you do not
want to print from tray 1, remove
any paper loaded in the tray or
change the USE REQUESTED
TRAY
setting. (See

Use

information pages

) Change TRAY

Print a configuration page to verify
that the tray is installed correctly
and is functional. (See

Use

information pages

)

Configure the device driver to
recognize the installed tray. (See
the device driver online Help.)

Turn the device off and then on.

Verify that you are using the correct
optional tray for the device.

Go to

Control-panel messages

106

Chapter 7 Problem solving

ENWW