HP LaserJet P3005 Printer series - Manual (Page 115)

Problem-solving flowchart
If the device is not responding correctly, use the flowchart to determine the problem. If the device does
not pass a step, follow the corresponding problem-solving suggestions.
If you cannot resolve the problem after following the suggestions in this guide, contact an HP-authorized
service or support provider.
NOTE Macintosh users: For more problem-solving information, see Solve common Macintosh
problems .
Step 1: Does READY appear on the control-panel display?
YES Go to step 2.
NO
The display is blank, and the
device fan is off. The display is
blank, but the
device fan is on. The display is in the
wrong language. The display shows
garbled or
unfamiliar
characters. A message other
than READY
appears on the
control-panel
display.
● Turn the device off and then
on.
● Check the power cord
connections and the power
switch.
● Plug the device into a
different outlet.
● Check that the power
supplied to the device is
steady, and meets device
specifications. (See
Environmental product
stewardship program
.)
● Press a device
control-panel
button to see if
the device
responds.
● Turn the device
off and then on.
● Turn the device
off and then on.
When XXX MB
appears on the
control-panel
display, press
and hold down
until all
three lights stay
on. This could
take up to
10 seconds.
Then, release
Press
to scroll through
the available
languages.
Press
to
save the
appropriate
language as the
new default.
● Make sure that
the appropriate
language is
selected at the
device control
panel.
● Turn the device
off and then on.
● Go to Control-
panel
messages
.
Step 2: Can you print a configuration page?
(See Use information pages .)
YES Go to step 3.
NO
ENWW Problem-solving flowchart 103