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HP Photosmart C5580 All-in-One Printer User Manual

Page 8

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Memory card troubleshooting.................................................................................................162

The Attention light blinks when I insert my memory card or storage device.....................163
The product does not read the memory card...................................................................164
The photos on the memory card do not transfer to my computer.....................................165
Photos in a connected digital camera with PictBridge do not print...................................167

Scan troubleshooting..............................................................................................................167

Scan fails..........................................................................................................................168
Text is incorrect or missing...............................................................................................170
The scan feature does not work.......................................................................................171

Copy troubleshooting..............................................................................................................172

Nothing happens when I try to copy.................................................................................172
Fit to Page is not working as expected............................................................................174
The image is cropped when I make a borderless copy....................................................175
A borderless copy has white space around the edges.....................................................176

CD/DVD print troubleshooting................................................................................................177

The product does not detect the CD/DVD holder.............................................................177
The product does not detect a CD/DVD on the holder.....................................................179
The product is printing on a non-printable area of my disc...............................................180
The ink on the CD/DVD is not drying................................................................................181

Errors......................................................................................................................................182

Product messages............................................................................................................182
File messages...................................................................................................................230
General user messages...................................................................................................232
Paper messages...............................................................................................................237
Power and connection messages.....................................................................................242
Print cartridge messages..................................................................................................245

15 HP warranty and support

Warranty.................................................................................................................................269
Print cartridge warranty information........................................................................................269
Support process.....................................................................................................................269
Before you call HP support.....................................................................................................270
HP support by phone..............................................................................................................270

Phone support period.......................................................................................................271
Placing a call....................................................................................................................271
After the phone support period.........................................................................................271

Additional warranty options....................................................................................................271
HP Quick Exchange Service (Japan).....................................................................................272
HP Korea customer support...................................................................................................272
Prepare the HP All-in-One for shipment.................................................................................273

Remove the print cartridges before shipment...................................................................273
Remove the control panel faceplate.................................................................................273

Pack the HP All-in-One...........................................................................................................274

16 Technical information

Specifications.........................................................................................................................277

Contents

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