HP Photosmart C5580 All-in-One Printer - Manual (Page 242)

Solution 3: Check the print settings
Solution: Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the quality setting. Use a higher quality setting to increase the amount of
ink used for printing.
For more information, see:
• “Set the paper type for printing” on page 53
• “Change the print speed or quality” on page 54
• “Print using Maximum dpi” on page 60
• “Change copy speed or quality” on page 88
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 4: Clean the paper feed rollers with the HP Paper Feed Cleaning Kit
Solution: Some inkjet products require a special kit, called the HP Paper Feed
Cleaning Kit, to clean the paper feed rollers and resolve this issue. To see if this affects
your product, go to:
www.hp.com/support .
Search for "HP Paper Feed Cleaning Kit" for more information about this kit and to
check whether it is required for your product.
Cause: The paper feed rollers were dirty and needed to be cleaned with the HP
Paper Feed Cleaning Kit.
If this did not solve the issue, try the next solution.
Solution 5: Clean the rollers
Solution: Clean the rollers.
Make sure you have the following materials available:
• Lint-free cloth, or any soft material that will not come apart or leave fibers.
• Distilled, filtered, or bottled water.
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