Solution: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
print cartridges until print quality becomes unacceptable.
If you have installed a refilled or remanufactured cartridge, or a cartridge that has
been used in another product, the ink level indicator might be inaccurate or
unavailable.
For HP product return and recycling information, visit us at:

www.hp.com/recycle

Cause: The indicated print cartridges were estimated to be low on ink and might
need to be replaced soon.

Carriage stall

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

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Solution 1: Clear the paper jam from the rear door

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Solution 2: Clear the paper jam from the front

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Solution 3: Make sure the print carriage can move freely

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Solution 4: Verify that the product is properly connected to a power source

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Solution 5: Print a self-test report

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Solution 6: Reset the product