HP Photosmart C5580 All-in-One Printer - Manual (Page 245)

• Do not combine different paper types and paper sizes in the input tray; the entire
stack of paper in the input tray must be the same size and type.
• Store printed photos under glass or in a storage book to prevent bleeding over
time from high humidity.
For more information, see:
• “Set the paper type for printing” on page 53
• “Set the paper size” on page 52
Cause: The print setting for the print job did not match the paper type or size loaded
in the product.
Wrong paper width
Solution: Change the print setting or load the appropriate paper in the input tray.
For more information, see:
“Set the paper type for printing” on page 53
Cause: The print setting chosen for the print job did not match the paper loaded in
the product.
Power and connection messages
The following is a list of power- and connection-related error messages:
• Product not found
• Communication test failed
• Improper shutdown
• Two-way communication lost
Product not found
Solution: If the product is not properly connected to the computer, communication
errors might occur. Make sure the USB cable is securely connected to the product
and the computer, as shown below.
Chapter 14
242 Troubleshooting
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