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12 Maintain the HP All-in-One
Work with print cartridges.........................................................................................................97
Handle the print cartridges.................................................................................................98Check the estimated ink levels...........................................................................................98Replace the print cartridges................................................................................................99Use a photo print cartridge...............................................................................................103Use the print cartridge protector.......................................................................................103Remove ink from your skin and clothing...........................................................................104Ink-backup mode..............................................................................................................105Advanced print cartridge maintenance.............................................................................105
Print a self-test report.............................................................................................................114Clean the HP All-in-One.........................................................................................................115
Clean the glass.................................................................................................................115Clean the lid backing........................................................................................................115Clean the exterior.............................................................................................................116
Turn off the HP All-in-One......................................................................................................116
13 Shop for ink supplies...........................................................................................................117
14 Troubleshooting
View the Readme file..............................................................................................................119Setup troubleshooting.............................................................................................................119
The product will not turn on..............................................................................................120After setting up the product, it does not print....................................................................123Uninstall and reinstall the software...................................................................................130
Paper jams..............................................................................................................................131
Information on paper........................................................................................................132
Print quality troubleshooting...................................................................................................133
Wrong, inaccurate, or bleeding colors..............................................................................133Ink is not filling the text or graphics completely................................................................136The printout has a horizontal band of distortion near the bottom of a borderlessprint...................................................................................................................................138Printouts have horizontal streaks or lines.........................................................................139Printouts are faded or have dull colors.............................................................................141Printouts seem blurry or fuzzy..........................................................................................144Printouts are slanted or skewed.......................................................................................145Ink streaks on the back of the paper................................................................................146Paper is not picked up from the input tray........................................................................147The text edges are jagged................................................................................................148
Print troubleshooting...............................................................................................................149
Envelopes print incorrectly...............................................................................................150The product is not responding..........................................................................................151The product prints meaningless characters......................................................................154Nothing happens when I try to print..................................................................................154The margins are not printing as expected........................................................................158Text or graphics are cut off at the edge of the page.........................................................159A blank page came out while printing...............................................................................161
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