HP Photosmart Premium Fax C309 - Manual (Page 144)

• If you are loading your original in the document feeder tray, place the paper, with the print side up, in the
tray as shown below. Place the pages in the tray so that the top of the document goes in first.
NOTE: Do not load photos in the document feeder tray to copy. If you are copying a photo, place it on the
glass.
Cause: The original was placed incorrectly on the glass or in the document feeder tray.
If this did not solve the issue, try the next solution.
Solution 7: Wait for the product to finish other tasks
Solution: Check the On light. If it is blinking, the product is busy.
If the product is performing another task such as printing or scanning, your copy job will be delayed until the
product completes the current task.
Cause: The product was busy with another task.
If this did not solve the issue, try the next solution.
Chapter 13
142 Solve a problem
Solve a problem